In addition to the terms stated in the Terms of Service provided under this Website/mobile application (together “Platform”), we are committed to protecting your privacy. Authorized representatives of Matriye Groups on a need-to-know basis only use any information received from you. We constantly review our systems and data to secure your personal information. We will investigate any complaint or such actions to prosecute and/or take civil proceedings to recover damages against those responsible. Any user who does not agree with any provisions of this Privacy Policy and the Terms of Service is required to leave the Platform immediately. Should you disagree with this Policy (defined below) and continue to access the Platform and provide your personal information, Matriye Groups disclaims all the liabilities arising therefrom and it shall be assumed by your continued use of the Platform that you have accepted the Policy and any other online terms and conditions available on the Platform.
This privacy policy (“Policy”) applies to all Users who access the Platform and are therefore required to read and understand the Policy before submitting any Personal Information (defined hereinafter). If you have inadvertently submitted any Personal Information to Matriye Groups before reading the Policy statements set out herein, and you do not agree with how the Personal Information is collected, stored, or used, then you may access, modify and delete all information stored about You by writing to us at support@cosmosiq.ai Matriye Groups is keeping personal data of the User, and every User is also entitled to require Matriye Groups to delete and destroy all such information (but not that of other Users). This Policy applies to the Platform and any other services that are owned and operated by Matriye Groups. Third-party websites may place their own cookies or other files on the
Users' computers, collect data or solicit personal information from the Users, for which Matriye Groups is not responsible or liable. Accordingly, Matriye Groups does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor does Matriye Groups guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by Matriye Groups of the website, the website's provider, or the information on the website. Matriye Groups encourages the User to read the privacy policies of that website.
The user is allowed to access the Platform, register for courses, and avail of services available with Matriye Groups as a guest without creating an account on the Platform or providing any Personal Information, Matriye Groups takes no responsibility or validates the information provided by the guest, except as otherwise required under any law, regulation or an order of a competent authority. To have access to all the features and benefits on our Platform, a User is required to first create an account on our Platform. To create an account, a User is required to provide Personal Information as may be required during the time of registration. Other information requested on the registration page, including the ability to receive promotional offers from Matriye Groups, is optional. Matriye Groups may, in the future, include other optional requests for information from the User to help Matriye Groups to customize the Platform to deliver personalized information to the User. Without the User's agreement, Matriye Groups will not share, rent or sell any Personal Information with third parties in any way other than what is disclosed in this Policy. Matriye Groups may keep records of telephone calls received and made for making inquiries, registered courses, feedback, or other purposes to render services effectively and efficiently.
Personal Information” shall mean the information which identifies the User, name, identification number, email address, age, phone number, password, or any financial account information provided to Matriye Groups at the time of registration or any time thereafter.
COSMOS IQ EDTECH ("we," "us," "our") is committed to protecting the privacy of our students ("you," "user"). This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our educational services.:
COSMOS IQ BUSINESS ("we," "us," "our") is committed to protecting the privacy of our users ("you," "user," "customer"). This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services provided through our website https://www.cosmosiq.ai/cosmos-iq-business ("Site").
1. Information We Collect
1.1 Personal Information
We may collect the following personal information from you:
- Contact Information: Name, email address, phone number,
and mailing address.
- Account Information: Username, password, and security
questions.
- Payment Information: Credit card details or other payment
information.
- Business Information: Institute/Collage/University/School
name, job title, and business contact details.
1.2 Non-Personal Information
We may collect non-personal information, such as:
- Device Information: IP address, browser type, operating
system, and device information.
- Usage Information: Pages visited, time spent on the site,
links clicked, and other usage data.
2. How We Use Your Information
2.1 To Provide and Improve Services
- To create and manage your account.
- To deliver our products and services.
- To process payments and manage billing.
- To respond to your inquiries and provide customer support.
- To analyze usage patterns and improve our services.
2.2 For Communication
- To send you updates, newsletters, and other information
related to our services.
- To notify you about changes to our services or policies.
2.3 For Security
- To protect the security and integrity of our website and
services.
- To prevent and detect fraud, abuse, and unauthorized
access.
3. Information Sharing and Disclosure
3.1 With Your Consent
We may share your personal information with third parties
when we have your explicit consent to do so.
3.2 With Service Providers
We may share your information with trusted third-party
service providers who assist us in operating our website and
providing our services. These providers are obligated to
maintain the confidentiality of your information.
3.3 For Legal Reasons
We may disclose your information if required by law or in
response to legal processes, such as a court order or
subpoena.
4. Your Rights and Choices
4.1 Access and Update
You have the right to access and update your personal
information. You can do this by logging into your account or
contacting us directly.
4.2 Opt-Out
You can opt-out of receiving promotional emails from us by
following the unsubscribe instructions provided in the
emails.
4.3 Data Deletion
You can request the deletion of your personal information by
contacting us. Please note that we may retain certain
information as required by law or for legitimate business
purposes.
5. Data Security
We implement appropriate security measures to protect your
personal information from unauthorized access, alteration,
disclosure, or destruction. However, no method of
transmission over the Internet or electronic storage is 100%
secure.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect
and use personal information about you. For more information
about our use of cookies, please see our Cookie Policy.
7. Third-Party Links
Our website may contain links to third-party websites. We
are not responsible for the privacy practices or the content
of these websites. We encourage you to review the privacy
policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will
notify you of any significant changes by posting the new
Privacy Policy on our website and updating the effective
date.
9. Contact Us
If you have any questions or concerns about this Privacy
Policy, please contact us at:
Email: contact@cosmosiq.in
Phone: 8956609932
By using COSMOS IQ BUSINESS services, you acknowledge that
you have read, understood, and agree to this Privacy Policy.
To protect the security of your Personal Information during transmission, we use Secure Sockets Layer (SSL) software, which encrypts the information you input. To prevent unauthorized access to sensitive information, you need to monitor those who have access to your password and to your computer, laptop, or any other device through which your account can be accessed. Be sure to sign off when finished while using a shared computer.
While availing of our services you will provide access to Matriye Groups with your Personal Information. If that information is wrong, you can request us to modify or delete the same. Matriye Groups will take all reasonable measures to ensure that the Personal Information is modified and used for rendering services to you and as otherwise in compliance with laws. When editing or deleting Personal Information, we may ask you to verify your identity before we can act on your request. Matriye Groups may at its discretion reject any request that is contrary to law and requires unreasonable technical efforts. We do not assure you that we will delete all residual copies and archives made by any third party without our knowledge and consent. Matriye Groups shall use your Personal Information to communicate with you. The said communication can either be by calls, text, or emails. If at any time you wish to not receive any communication from our end you can opt out of the same by writing to us at support@cosmosiq.ai.
Your Personal Information may be shared with third parties
who have a need or authority to receive such information, if
we have a good-faith belief that access, use, preservation,
or disclosure of the information is reasonably necessary to
comply with
(i) in response to any authority having to
receive such information under law
(ii) any order of
the court
(iii) detect, prevent, or otherwise address fraud, security
or technical issues
(iv) protect against harm to the rights, property or safety
of Matriye Groups, our users or the public as required or
permitted by law.
Matriye Groups does not make any unsolicited calls or otherwise market any products or services, except for the purpose for which such information has been provided or taking any feedback, addressing any complaints, or informing you about new features or free/paid courses. User shall not disclose their Personal Information to any third parties that are not authorized by Matriye Groups and verify the identity of such person who seeks information. Matriye Groups will communicate with the Users through calls, SMS, email, or notices posted on the Platform or through any other means available, which shall include but not be limited to text, other forms of messaging, calls, etc. The Users can change their e-mail and contact preferences at any time by logging into their account or by emailing support@cosmosiq.ai
Matriye Groups may, if you so choose, send direct mailers to you at the address given by you. You have the option to 'opt out' of this direct mailer by way of links provided at the bottom of each mailer. We respect your privacy and to the extent that you choose not to receive such mailers, we will take all steps to remove you from the list. Should you have evidence of any violation of our terms and policies, please write to us at support@cosmosiq.ai and report such an incident.
All the information provided to Matriye Groups by you, you as a User confirm that the same including sensitive Personal Information is true, accurate, and voluntary. The user has the right to withdraw information at any time, following the terms of this Policy and the Terms of Service.
Matriye Groups may have to use Personal Information without reference to any persona or identity for research, statistical analysis, and business intelligence purpose and may transfer such research, statistical, or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates. All Matriye Groups employees and data processors, who have access to, and are associated with the processing of sensitive personal data or information, are obliged to respect the confidentiality of every User's sensitive personal data and information.
Matriye Groups may also disclose or transfer the User's personal and other information which a User provides, to another third party as part of the reorganization or a sale of the assets of the Matriye Groups corporation division or company. Any third party to which Matriye Groups transfers or sells its assets will have the right to continue to use the personal and other information that a User provides to us.
To the extent necessary to provide Users with the services on the Platform, Matriye Groups may provide User’s Personal Information to third-party contractors who work on behalf of or with Matriye Groups to provide Users with such services, to help Matriye Groups communicate with Users or to maintain the Platform. Generally, these contractors do not have any independent right to share this information, however, certain contractors who provide services on the Platform, including the providers of online communications services, and online payment gateway services, will have the right to use and disclose the Personal Information collected in connection with the provision of these services following their own privacy policies.
On unaffiliated sites, Matriye Groups may display interest-based advertising using the information you make available to us when you interact with our Platform, content, or services. Interest-based ads, also sometimes referred to as personalized or targeted ads, are displayed to you based on information from activities such as subscriptions on our Platform, or visiting sites that contain Matriye Groups content or ads. In providing interest-based ads, we follow applicable laws, as well as the Code for Self-Regulation in Advertising by the Advertising Standards Council of India and the Self-Regulatory Principles for Online Behavioral Advertising developed by the Digital Advertising Alliance (a coalition of marketing, online advertising, and consumer advocacy organizations).
Like other online ad networks, we use cookies, web beacons (also known as action tags or single-pixel gifs), and other technologies (collectively, “cookies”). Cookies enable us to learn about what ads you see, what ads you click, and other actions you take on our sites and other sites. This allows us to provide you with more useful and relevant ads. For example, if we know what ads you are shown we can be careful not to show you the same ones repeatedly. We do not associate your interaction with unaffiliated sites with your identity in providing you with interest-based ads.
We do not provide any personal information to advertisers or to third-party sites that display our interest-based ads. However, advertisers and other third parties (including the ad networks, ad-serving companies, and other service providers they may use) may assume that users who interact with or click on a personalized ad or content are part of the group that the ad or content is directed towards (for example, users in eastern India who bought or browsed for literature books). Also, some third parties may provide us with information about you (such as the sites where you have been shown ads or demographic information) from offline and online sources that we may use to provide you with more relevant and useful advertising.
Advertisers or ad companies working on their behalf sometimes use technology to serve the ads that appear on our sites directly to your browser. They automatically receive your IP address when this happens. They may also use cookies to measure the effectiveness of their ads and to personalize ad content. We do not have access to or control over cookies or other features that advertisers and third-party sites may use, and the information practices of these advertisers and third-party websites are not covered by our Policy. Please contact them directly for more information about their privacy practices.
Matriye Groups LLP built the Matriye Groups ASSOCIATE app as a Free app. This SERVICE is provided by Matriye Groups LLP at no cost and is intended for use as is.
This page is used to inform visitors regarding our policies regarding the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at Matriye Groups ASSOCIATE unless otherwise defined in this Privacy Policy.
1. If an Student/Instructor wants to delete his/her account, the user must make a request to info@cosmosiq.ai, and our team will permanently erase the user's account.
2. Another approach to remove an account is to go to the
a. Profile tab and pick "Delete my account."
b. The user will be sent to the Delete Account page, where
they may check the box "Reason for deleting" before clicking
the "Delete Account" button.
c. Your account will be deleted permanently.
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to a user name, user mobile number, user email id, user address, city, state, Pincode, user image, user Kyc documents like Aadhaar card and Pan card for Legal KYC verification Process. The information that we request will be retained by us and used as described in this privacy policy.
1. For a better experience, while using our Service, we may
require you to provide us with certain personally
identifiable information, including but not limited to a
user name, user mobile number, user email id, user address,
city, state, Pincode, user image, user Kyc documents like
Aadhaar card and Pan card for Legal KYC verification
Process. The information that we request will be retained by
us and used as described in this privacy policy.
2. Link to the privacy policy of third-party service
providers used by the app
3. www.google.com/policies/privacy/ Google Play Services
4. https://firebase.google.com/policies/analytics Google
Analytics for Firebase
5. https://firebase.google.com/support/privacy/ Firebase
Crashlytics
We want to inform you that whenever you use our Service, in case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third
parties have access to their Personal Information. The
reason is to perform the tasks assigned to them on our
behalf. However, they are obligated not to disclose or use
the information for any other purpose.
We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.
Our system collects information that is sent over the internet without your control. Some examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the internet; login; email; password; computer and connection information such as browser type and version, operating system, and platform; course enrolled history, which we sometimes aggregate with similar information from other users to create features, reports such as popular courses, most used features, etc; the full Uniform Resource Locator (URL) clickstream to, and from our Platform, including date and time; cookie number; courses or videos you viewed or searched for; the email id you used to call our customer service.
During some visits, we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, courses and videos, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.